The ISO 9000 standard is a set of requirements on how to do business. The requirements affect virtually all aspects of a company (not only the quality control function, as some people wrongly believe).
In order to implement ISO 9000, a company must do all of the following:
a) Create numerous documents: you need to write an ISO 9000 quality manual, ISO 9000 procedures, a quality policy, quality objectives, and company-specific work instructions. This can be much easier if you use good templates (as available in our Products section) and modify them to meet your company's circumstances.
b) Implement the procedures and instructions. Unless your company has been following other quality management systems, it is very likely that your ISO 9000 procedures and work instructions require you to do some things differently. You will need to adjust business processes and train employees so that your new procedures and instructions are being followed.
c) Keep records. ISO 9000 requires you to keep many records. Well-designed forms (as available in our Products section) can be of tremendous help; they not only help you meet the record keeping requirement, but they can also serve as a step-by-step guide on how to perform a certain process (for example, the selection of your vendors).
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