- Policies and objectives set by 'top management'
- Understanding customer's requirements with a view to achieving customer satisfaction. Improved internal and external communications
- Greater understanding of the organization's processes
- Understanding how statutory and regulatory requirements impact on the organization &
- Your customers' clear responsibilities and authorities agreed for all staff
- Improved use of time and resources
- Reduced wastage
- Greater consistency and tractability of products and services
- Improved morale and motivation
Thursday, February 12, 2009
Advantages of implementing ISO 9001:2008 (Quality Management System)
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