Since the re-write of ISO 9001 in 2000, ISO officials have been monitoring its implementation around the globe. Many companies have praised the change from the element to process approach, citing improved ease of integration with their current business processes. While more than 80% of companies worldwide indicate that they are satisfied with the changes made to ISO 9001, the International Organization for Standardization (ISO) continues to monitor suggestions for improving the standard.
The ISO Review Process requires a review of each standard at least every five years. Their commitment to continual improvement involves constant review of each standard, which for ISO 9001 has been conducted through surveys, focus groups and one-on-one discussions. Suggestions for changes have come from companies worldwide, ranging from international corporations to family businesses.
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