As a result of attending this briefing you will:

• Gain an understanding of the main changes embodied within the new ISO9001:2008 standard
• Be familiar with the structure of the ISO 9000:2008 suite of standards (ISO9000, 9001 and 9004)
• Be aware of the Eight Fundamental Principles on which the new standard is based
• Be aware of the responsibilities placed on 'Top Management'
• Gain a basic understanding of the 'process approach' to management systems
• Be familiar with the need to establish and describe the 'sequence and interaction of your processes'
• Understand the requirements for setting and measurement of 'Quality Objectives'