this looks at user and organizational requirements in relation to the context of use description (1), and it should:
- Identify the range of relevant users and other personnel in the design
- Provide a clear statement of the human-centered design goals
- Set appropriate priorities for the different requirements
- Provide measurable benchmarks against which emerging designs can be tested
- Be confirmed by the users or those representing their interests in the process
- Include and statutory or legislative requirements
- Be adequately documented
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