- Centralized
- Always current: only one copy to maintain
- Each section can be controlled and updated by local administrators/management
- Revision control
- Automated notification of changes/updates
- Accessible worldwide by authorized individuals
- Rich content with flowcharts, color, schematics, etc.
- Can be updated using MS Word, WordPerfect, PowerPoint, etc.
- Intuitive menu driven system with context sensitive help
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