Tuesday, September 22, 2009
10 Critical Success Factors that make an ISO implementation successful
They are, in order of importance:
· Management’s recognition of their crucial role in the ISO system management process
· Involvement of people at all levels in the organization
· Developing a better understanding of the organizational processes and the critical points in the process that must be controlled to satisfy customer needs & expectations
· People trained in how to do their job (including ISO Training)
· A willingness to provide the effort and self-discipline to change the system for the better
· Focusing on organizational development & improvement, not on just getting to the ISO certification finish line
· Finding the right balance between too much ISO paperwork, and not enough information to do the job consistently.
· Dedication to following the agreed procedures at all levels in the organization
· Keeping the organization focused on meeting the ISO implementation timeline
· Effective ISO Audits
· Timely management response on feedback of how the system is functioning, and how it can be improved
we can ensure that you go through each of the success factors effectively to enable your organization realize true potential of the ISO certification. Our ISO consultants ensure that you improve your process performance and achieve ISO certificate with tangible business improvement benefits.
Contact us at www.isoconsultantsdelhi.com or call us at +91 9212293916
Saturday, February 28, 2009
Your Journey to ISO 9001 Certification
- Preparation
Realistically, if you are new to the ISO 9001 standard, then you are going to need some guidance. Once contact is made, we'll discuss your requirements with you and suggest the solution that best suits your needs. After assessing your needs we will give you a fixed price quotation so that you know exactly how much your registration will cost.
- Application
Once you decide to go-ahead, we'll assign a Lead Assessor to you. He or she will be your principal contact throughout the registration process and beyond. They will build-up detailed knowledge of your business and will offer you the support you need.
- Pre-Audit Assessment
Your Lead Assessor will visit you to explain the standard and ensure you are prepared for your Audit Assessment. He or she will facilitate the process to ensure that all of the correct procedures are drafted; ensuring that all documented procedures cover the requirements of the standard. Together, you will then determine the appropriate timetable for your Audit Assessment. Many organizations benefit from a pre-assessment "dry run" and your Lead Assessor will be able to advise you on this.
- Audit Assessment
Once you are ready for your formal Audit Assessment, your Lead Assessor will make the required arrangements for you. On completion, you will be informed of the Auditor's recommendation before he or she leaves your premises.
- Registration & Certificate
Following the independent Auditor's recommendation, your registration will be formally confirmed. Soon after, your certificate of conformity to the ISO 9001 standard will be issued and sent to you.